Fashion and personal stylist

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Valida Mero fashion & personal stylist

Legal Notice and Privacy Policy

The sole proprietorship VALIDA MAKHTIEVA IMAVOV MERO STYLIST & PERSONAL SHOPPER, concerned about individual rights, especially regarding automated processing and in a desire for transparency with its clients, has established a policy that encompasses all such processes, the purposes they serve, and the means of action available to individuals so that they can best exercise their rights.

For more information on the protection of personal data, please visit: https://www.cnil.fr/ Continuing to browse this site constitutes unconditional acceptance of the following provisions and conditions of use.

The version of these conditions of use currently online is the only one applicable throughout the use of the site and until a new version replaces it.

Article 1 - Legal Notice

1.1 Website (hereinafter «the site»): validamero.com

1.2 Publisher (hereinafter «the publisher»): The sole proprietorship VALIDA MAKHTIEVA IMAVOV MERO STYLIST & PERSONAL SHOPPER located at: LES JARDINS D ENZO BAT B1 266 AV MAL DE LATTRE DE TASSIGNY, 13300 Salon de Provence, registered with the RCS of 90425911600013 Phone number: +33 7 82 49 77 29 Email address: validamero@gmail.com

1.3 Host (hereinafter «the host»): validamero.com is hosted by HOSTINGER operations, UAB, whose registered office is located at Svitrigailos str. 34, Vilnius 03230 Lithuania

Article 2 - Access to the site

Access to the site and its use are reserved for strictly personal use. You agree not to use this site and the information or data contained therein for commercial, political, advertising purposes, or for any form of commercial solicitation, including the sending of unsolicited emails.

Article 3 - Site Content

All trademarks, photographs, texts, comments, illustrations, images animated or not, video clips, sounds, as well as all the computer applications that could be used to operate this site and, more generally, all elements reproduced or used on the site are protected by the laws in force under intellectual property.

They are the full and entire property of the publisher or its partners. Any reproduction, representation, use, or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, are strictly prohibited. The publisher’s failure to initiate proceedings upon becoming aware of such unauthorized uses does not constitute acceptance of such uses and waiver of prosecution.

Article 4 - Site Management

For the proper management of the site, the publisher may at any time:

  • suspend, interrupt, or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of internet users;
  • delete any information that may disrupt its operation or that contravenes national or international laws;
  • suspend the site to carry out updates.

Article 5 - Responsibilities

The responsibility of the publisher cannot be held liable in case of failure, breakdown, difficulty, or interruption of operation, preventing access to the site or one of its features. The hardware of connection to the site you use is under your full responsibility. You must take all appropriate measures to protect your hardware and your own data particularly against viral attacks through the Internet. You are also solely responsible for the websites and data you consult.

The publisher can not be held responsible in case of legal proceedings against you:

  • because of the use of the site or any service accessible via the Internet;
  • for non-compliance by you with these terms and conditions. The publisher is not responsible for damages caused to you, third parties and/or your equipment as a result of your connection or your use of the site and you renounce any action against him because of this. If the publisher is subject to an amicable or legal procedure because of your use of the site, he may turn against you to seek compensation for all damages, sums, convictions, and costs that could arise from this procedure.

Article 6 - Hyperlinks

The creation by users of all hyperlinks to all or part of the site is authorized by the publisher. Any link must be removed upon simple request of the publisher. Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights over the content present in said link.

Article 7 - Collection and Protection of Data

Your data is collected by the sole proprietorship VALIDA MAKHTIEVA IMAVOV MERO STYLIST & PERSONAL SHOPPER. Personal data refers to any information concerning an identified or identifiable natural person (concerned person); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number, or to one or more specific elements unique to their physical, physiological, genetic, psychic, economic, cultural, or social identity. The personal information that can be collected on the site is mainly used by the publisher to manage relations with you, and where necessary to process your orders.

The personal data collected are as follows:

  • name and surname
  • email address
  • phone number
  • Name, email of the recipient when purchasing a gift card
  • financial data: in the context of payment for products and services offered on the Platform, the latter records financial data relating to the user’s credit card.

Article 8 - Right of access, rectification, and dereferencing of your data

Under the regulations applicable to personal data, users have the following rights:

  • the right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the email address mentioned below. In this case, before the implementation of this right, the Platform may request a proof of the user’s identity to verify its accuracy;
  • the right to rectification: if the personal data held by the Platform are inaccurate, they may request that the information be updated;
  • the right to delete data: users may demand that their personal data be deleted, in accordance with applicable data protection laws;
  • the right to restrict processing: users may request that the Platform limit the processing of personal data in accordance with the assumptions provided by the GDPR;
  • the right to object to data processing: users may refuse to have their data processed in accordance with the assumptions provided by the GDPR;
  • the right to portability: they can claim that the Platform hands over the personal data they have provided to them to transmit to a new Platform. You can exercise this right by contacting us at the following address: LES JARDINS D ENZO BAT B1 266 AV MAL DE LATTRE DE TASSIGNY 13300 Salon de Provence. Or by email, at the address: validamero@gmail.com

Any request must be accompanied by a photocopy of a valid identity document signed and mention the address at which the publisher may contact the requester. The response will be sent within the month following receipt of the request. This period of one month may be extended by two months if the complexity of the request and/or the number of requests so require. Furthermore, since the law n° 2016-1321 of October 7, 2016, people who wish to have the opportunity to organize the fate of their data after their death. For more information on the subject, you can consult the website of the CNIL: https://www.cnil.fr/. Users can also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr. We recommend that you contact us first before filing a complaint with the CNIL, as we are fully available to resolve your issue.

Article 9 - Use of data

The personal data collected from users aims to provide the services of the Platform, improve them and maintain a secure environment. The legal basis for processing is the execution of the contract between the user and the Platform. More specifically, the uses are as follows:

  • access and use of the Platform by the user;
  • management of the operation and optimization of the Platform;
  • implementation of user support;
  • verification, identification, and authentication of data transmitted by the user;
  • personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences;
  • prevention and detection of frauds, malware (malicious software) and management of security incidents;
  • management of possible disputes with users;
  • sending of commercial and advertising information, according to the preferences of the user;
  • organization of the conditions of use of Payment Services.

Article 10 - Data Retention Policy

The Platform keeps your data for the duration necessary to provide you with its services or assistance. As reasonably necessary or required to satisfy legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep some of your information if necessary, even after you have closed your account or we no longer need to provide you with services.

Article 11 - Sharing of Personal Data with Third Parties

Personal data may be shared with third-party companies exclusively in the European Union, in the following cases:

  • when the user uses payment services, for the implementation of these services, the Platform is in relation with third-party banking and financial companies with which it has contracts;
  • when the user publishes, in the free comment areas of the Platform, information accessible to the public;
  • when the user allows a third-party website to access their data;
  • when the Platform uses service providers to provide user assistance, advertising, and payment services. These providers have limited access to the user’s data, within the framework of the performance of these services, and have a contractual obligation to use them in compliance with the provisions of the regulation applicable to the protection of personal data;
  • if required by law, the Platform may transmit data to respond to claims against the Platform and comply with administrative and legal procedures.

Article 12 - Commercial Offers

You are likely to receive commercial offers from the publisher. If you do not wish it, please click on the following link: validamero@gmail.com

Your data may be used by the publisher’s partners for commercial prospecting purposes, if you do not wish it, please click on the following link: validamero@gmail.com.

If, while consulting the site, you access personal data, you must refrain from any collection, unauthorized use, and any act that could constitute an infringement of the privacy or reputation of individuals.

The publisher declines any responsibility in this respect.

The data are kept and used for a duration compliant with the legislation in force.

Article 13 - Cookies

What is a «cookie»? A «Cookie» or tracker is an electronic file deposited on a terminal (computer, tablet, smartphone,…) and read for example when consulting a website, reading an email, installing or using software or a mobile app and this, regardless of the type of terminal used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi). The site may automatically collect standard information. All information collected indirectly will only be used to monitor the volume, type, and configuration of traffic using this site, to develop the design and layout and for other administrative and planning purposes and more generally to improve the service we offer you. Where appropriate, «cookies» from the site publisher and/or third parties may be deposited on your terminal, with your consent. In this case, during the first navigation on this site, an explanatory banner on the use of «cookies» will appear. Before continuing to browse, the customer and/or the prospect must accept or refuse the use of said «cookies». The consent given will be valid for a period of thirteen (13) months. The user has the option to disable cookies at any time. The following cookies are present on this site: Google cookies:

  • Google analytics: allows to measure the audience of the site;
  • Google tag manager: facilitates the implementation of tags on the pages and allows to manage Google tags;
  • Google Adsense: Google’s advertising network using websites or YouTube videos as a medium for its ads
  • Google Dynamic Remarketing: allows you to offer dynamic advertising based on previous searches;
  • Google Adwords Conversion: tool for tracking adwords advertising campaigns;
  • DoubleClick: Google’s advertising cookies to distribute banners. The lifespan of these cookies is thirteen months.

Article 14 - Photographs and representation of products

Product photographs accompanying their description are not contractual and do not engage the publisher.

Article 15 - Applicable Law

These terms of use of the site are governed by French law and subject to the jurisdiction of the courts of the publisher’s headquarters, subject to a specific jurisdiction attribution arising from a particular law or regulation.

Article 16 - Contact Us

For any questions, information on the products presented on the site, or concerning the site itself, you can leave a message at the following address: validamero@gmail.com.

General Terms and Conditions of Online Sales to Individual Consumers

These general terms and conditions of sale apply to all sales made on the validamero.com website. The website https://validamero.com/ is a service of:

  • The sole proprietorship VALIDA MAKHTIEVA IMAVOV MERO STYLIST & PERSONAL SHOPPER located at LES JARDINS D ENZO BAT B1 266 AV MAL DE LATTRE DE TASSIGNY, 13300 Salon-de-Provence, France
  • Website URL: https://validamero.com/
  • Email: validamero@gmail.com
  • Phone number: +33 7 82 49 77 29

The validamero.com website sells the following products: Gift cards for personal stylist services. The customer acknowledges having read and accepted the general terms and conditions of sale prior to placing an order. The validation of the order therefore implies acceptance of the general terms and conditions of sale.

Article 1 - Principles

These general terms and conditions express all the obligations of the parties. In this respect, the buyer is deemed to accept them without reservation. These general terms and conditions of sale apply to the exclusion of all other conditions, especially those applicable to sales in stores or through other distribution and marketing channels. They are available on the validamero.com website and will prevail, if necessary, over any other version or any contradictory document. The seller and the buyer agree that these general terms and conditions exclusively govern their relationship. The seller reserves the right to modify its general terms and conditions from time to time. They will apply as soon as they are posted online. If a condition of sale is missing, it will be considered governed by the practices in force in the sector of distance selling whose companies are headquartered in France. These general terms and conditions of sale are valid until December 31, 2025.

Article 2 - Content

These general terms and conditions are intended to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer from the validamero.com website. These conditions only concern purchases made on the validamero.com site and delivered exclusively in mainland France or Corsica. For any delivery in the DOM-TOM or abroad, it is appropriate to send a message to the following email address: validamero@gmail.com. These purchases concern the following products: Gift cards for personal stylist services.

Article 3 - Pre-contractual Information

The buyer acknowledges having been informed, prior to placing their order and concluding the contract, in a readable and understandable manner, of these general terms and conditions of sale and of all the information listed in Article L. 221-5 of the Consumer Code. The following information is provided to the buyer in a clear and understandable manner:

  • the essential characteristics of the goods;
  • the price of the goods and/or the method of calculating the price;
  • if applicable, all additional transport, delivery, or postage costs, and any other possible costs payable;
  • in the absence of immediate execution of the contract, the date or deadline by which the seller undertakes to deliver the goods, regardless of the price;
  • information relating to the identity of the seller, its postal, telephone and electronic contact details, and its activities, those related to legal guarantees, the functionality of digital content and, if applicable, its interoperability, the existence, and the terms of implementation of guarantees and other contractual conditions.

Article 4 - The Order

The buyer has the opportunity to place their order online, from the online catalog and using the form thereon, for any product, subject to stock availability. The buyer will be informed of any unavailability of the product or goods ordered. For the order to be validated, the buyer must accept, by clicking in the designated place, these general terms and conditions. They must also select the address and the delivery mode, and finally validate the mode of payment. The sale will be considered final:

  • after sending to the buyer the confirmation of the acceptance of the order by the seller by email;
  • and after receipt by the seller of the full price. Any order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will occur within the framework of a possible exchange and the guarantees mentioned below. In certain cases, including default of payment, incorrect address or other problem on the buyer’s account, the seller reserves the right to block the buyer’s order until the issue is resolved. For any question relating to the follow-up of an order, the buyer can call the following phone number: +33 7 82 49 77 29 (cost of a local call), on the following days and times: Monday to Saturday, from 9 am to 6 pm, or send an email to the seller at the following email address: validamero@gmail.com.

Article 5 - Electronic Signature

The online provision of the buyer’s credit card number and the final validation of the order will constitute proof of the buyer’s agreement:

  • payability of the sums due under the order form;
  • signature and express acceptance of all operations performed. In case of fraudulent use of the credit card, the buyer is invited, as soon as this use is noticed, to contact the seller at the following phone number: +33 7 82 49 77 29.

Article 6 - Order Confirmation

The seller provides the buyer with an order confirmation by email.

Article 7 - Proof of Transaction

The computerized records kept in the seller’s computer systems under reasonable security conditions will be considered proof of communications, orders, and payments between the parties. The archiving of order forms and invoices is carried out on a reliable and durable medium that can be produced as proof.

Article 8 - Information on Products

The products governed by these general terms and conditions are those that appear on the seller’s website and that are indicated as sold and shipped by the seller. They are offered subject to stock availability. The products are described and presented with the greatest possible accuracy. However, if errors or omissions have occurred concerning this presentation, the seller’s liability could not be invoked. The photographs of the products are not contractual.

Article 9 - Price

The seller reserves the right to modify its prices at any time but undertakes to apply the rates in effect indicated at the time of the order, subject to availability on that date. The prices are indicated in euros. They do not include delivery costs, charged in addition, and indicated before the validation of the order. The prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will automatically be reflected in the price of the products in the online store. If one or more taxes or contributions, notably environmental, were to be created or modified, up as well as down, this change could be reflected in the selling price of the products.

Article 10 - Mode of Payment

This is an order with obligation of payment, which means that the placing of the order implies a payment by the buyer. To settle the order, the buyer has, at their choice, all the modes of payment made available by the seller and listed on the seller’s site. The buyer guarantees the seller that they have the necessary authorizations to use the mode of payment chosen by them, during the validation of the order form. The seller reserves the right to suspend any order management and any delivery in case of refusal of authorization of payment by credit card from the officially accredited organizations or in case of non-payment. The seller especially reserves the right to refuse to make a delivery or to honor an order emanating from a buyer who has not fully paid or partially a previous order or with whom a payment dispute is being administered. The payment of the price is made in full on the day of the order, according to the following modalities:

  • credit card

Article 11 - Availability of Products - Refund - Resolution

Except in cases of force majeure or during periods of closure of the online store which will be clearly announced on the homepage of the site, shipping times will be, within the limits of available stock, those indicated below. Shipping times start from the date of registration of the order indicated on the confirmation email of the order. For deliveries in Metropolitan France and Corsica, the deadline is 24 hours from the day after the buyer places their order, according to the following modalities: Email. At the latest, the deadline will be 30 working days after the conclusion of the contract. For deliveries in the DOM-TOM or another country, delivery modalities will be specified to the buyer on a case-by-case basis. In case of non-compliance with the agreed date or delivery time, the buyer must, before breaking the contract, order the seller to fulfill it within an additional reasonable timeframe. If not executed after the expiration of this new period, the buyer may freely break the contract. The buyer must carry out these formalities by registered letter with acknowledgment of receipt or by writing on another durable medium. The contract will be considered as resolved upon receipt by the seller of the letter or writing informing them of this resolution, unless the professional has performed in the meantime. The buyer may, however, immediately resolve the contract, if the dates or deadlines seen above are essential for him a condition of the contract.

In this case, when the contract is resolved, the seller is required to refund the buyer all the sums paid, at the latest within 14 days following the date on which the contract was denounced. In case of unavailability of the ordered product, the buyer will be informed at the earliest and will have the opportunity to cancel their order. The buyer will then have the choice to request either the refund of the sums paid within 14 days at the latest of their payment, or exchange of the product.

Article 12 - Delivery Modalities

Delivery means the transfer to the consumer of physical possession or control of the good. Ordered products are delivered according to the modalities and the deadline specified above. The products are delivered to the address specified by the buyer on the order form, the buyer must ensure its accuracy. Any package returned to the seller because of an incorrect or incomplete delivery address will be resent at the buyer’s expense. The buyer can, at their request, obtain the sending of an invoice to the billing address and not the delivery address, by validating the option provided for this purpose on the order form. If the buyer is absent on the day of delivery, the delivery person will leave a notice in the mailbox, which will allow the package to be picked up at the place and within the timeframe indicated. If at the time of delivery, the original packaging is damaged, torn open, or opened, the buyer must then check the condition of the items. If they have been damaged, the buyer must imperatively refuse the package and note a reservation on the delivery slip (package refused because opened or damaged). The buyer must indicate on the delivery slip and in the form of handwritten reservations accompanied by their signature any anomaly concerning the delivery (damage, product missing from the delivery slip, damaged package, broken products…). This verification is considered as performed once the buyer, or a person authorized by them, has signed the delivery slip. The buyer will then have to confirm by registered letter these reservations to the carrier no later than two working days following the receipt of the item(s) and transmit a copy of this letter by fax or simple mail to the seller at the address indicated in the legal notices of the site. If the products need to be returned to the seller, they must be subject to a return request to the seller within 14 days following delivery. Any complaint made beyond this period cannot be accepted. The return of the product can only be accepted for products in their original state (packaging, accessories, instructions…).

Article 13 - Delivery Errors

he buyer must state to the seller on the day of delivery or at the latest on the first working day following delivery, any claim of error of delivery and/or non-conformity of products in kind or in quality compared to the indications on the order form. Any claim made after this deadline will be rejected. The claim can be made, at the choice of the buyer:

  • by phone at the following number: +33 7 82 49 77 29;
  • by email at the following address: validamero@gmail.com. Any claim not made in the rules defined above and within the time limits set cannot be taken into account and releases the seller from any responsibility towards the buyer. On receipt of the complaint, the seller will assign an exchange number of the product(s) concerned and will communicate it by email to the buyer. The exchange of a product can only take place after the assignment of the exchange number. In case of delivery error or exchange, any product to exchange or refund must be returned to the seller as a whole and in its original packaging, by Colissimo Recommandé, to the following address: LES JARDINS D ENZO BAT B1 266 AV MAL DE LATTRE DE TASSIGNY, 13300 SALON-DE-PROVENCE. Return costs are at the seller’s expense.

Article 14 - Product Warranty

14-1 Legal warranty of conformity

The seller is the guarantor of the conformity of the goods sold to the contract, allowing the buyer to make a claim under the legal warranty of conformity provided in Articles L. 217-3 and following of the Consumer Code.

When implementing the legal warranty of conformity, it is recalled that:

  • the buyer benefits from a period of 2 years from the delivery of the goods to act;
  • the buyer can choose between repairing or replacing the goods, subject to the cost conditions provided by Article L. 217-17 of the Consumer Code;
  • the buyer does not have to prove the non-conformity of the goods during the 24 months in the case of new goods (12 months in case of second-hand goods), following the delivery of the goods.

14-2 Legal warranty of hidden defects

In accordance with Articles 1641 and following of the Civil Code, the seller is the guarantor of the hidden defects that can affect the goods sold. It is up to the buyer to prove that the defects existed at the time of the sale of the goods and are such as to make the goods unfit for the use for which they are intended. This warranty must be implemented within two years from the discovery of the defect. The buyer can choose between the resolution of the sale or a reduction of the price according to Article 1644 of the Civil Code.

Article 15 - Right of Withdrawal

Application of the right of withdrawal

In accordance with the provisions of the Consumer Code, the buyer has a period of 14 days from the date of delivery of their order to return any item that does not suit them and request an exchange or refund without penalty, except for return costs which remain at the buyer’s charge. Returns are to be made in their original and complete state (packaging, accessories, instructions…) allowing their re-marketing in new condition, accompanied by the purchase invoice. Damaged, soiled, or incomplete products are not taken back. The right of withdrawal can be exercised online, using the withdrawal form available on this website. In this case, an acknowledgment of receipt on a durable medium will be immediately communicated to the buyer. Any other mode of declaration of withdrawal is accepted. It must be unambiguous and express the desire to withdraw. In case of exercise of the right of withdrawal within the aforementioned period, the price of the product(s) purchased and the delivery costs are reimbursed. Return costs are at the buyer’s charge. The exchange (subject to availability) or the refund will be made within 48 hours, and at the latest, within the period of 14 days from the reception, by the seller, of the products returned by the buyer under the conditions provided above.

Exceptions

According to Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts:

  • of supply of goods whose price depends on fluctuations in the financial market beyond the control of the professional and which may occur during the withdrawal period;
  • of supply of goods made according to the consumer’s specifications or clearly personalized;
  • of supply of goods liable to deteriorate or expire rapidly;
  • of supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
  • of supply of goods which, after having been delivered and by their nature, are inseparably mixed with other items;
  • of supply of alcoholic beverages whose delivery is delayed beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
  • of maintenance or repair work to be carried out urgently at the consumer’s home and expressly requested by them, within the limit of spare parts and work strictly necessary to meet the emergency;
  • of supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
  • of supply of a newspaper, periodical or magazine, except for subscription contracts to these publications;
  • of supply of digital content not supplied on a tangible medium whose execution has begun after prior express consent of the consumer and express waiver of their right of withdrawal.

Article 16 - Force Majeure

All circumstances independent of the will of the parties preventing the execution under normal conditions of their obligations are considered as causes for exemption from the obligations of the parties and lead to their suspension. The party invoking the aforementioned circumstances must immediately notify the other party of their occurrence, as well as their disappearance. Cases of force majeure or fortuitous events will be considered, besides those usually retained by the jurisprudence of the courts and French tribunals: blocking of means of transportation or supplies, earthquakes, fires, storms, floods, lightning, stoppage of telecommunication networks or difficulties specific to telecommunication networks external to customers. The parties will come together to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure lasts longer than three months, these general conditions may be terminated by the injured party.

Article 17 - Intellectual Property

The content of the website remains the property of the seller, the sole holder of the intellectual property rights on this content. Buyers undertake not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and is likely to constitute an infringement offense.

Article 18 - Computers and Freedoms

The personal data provided by the buyer are necessary for the processing of their order and for the preparation of invoices. They can be communicated to the seller’s partners responsible for the execution, processing, management, and payment of orders. The buyer has a permanent right of access, modification, correction, and opposition regarding the information concerning them. This right can be exercised under the conditions and according to the modalities defined on the validamero.com site.

Article 19 - Partial Non-validation

If one or more stipulations of these general terms and conditions are held to be validated or declared such under a law, a regulation, or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and scope.

Article 20 - Non-waiver

The fact for one of the parties not to take advantage of a breach by the other party to any of the obligations aimed at in these general conditions cannot be interpreted for the future as a waiver of the obligation in question.

Article 21 - Title

In case of difficulty in interpreting between any of the titles at the head of the clauses and any of the clauses, the titles will be declared non-existent.

Article 22 - Contract Language

These general terms and conditions of sale are written in English language. In the event that they are translated into one or more foreign languages, only the English text would prevail in case of a dispute.

Article 23 - Mediation and Dispute Resolution

The buyer may resort to conventional mediation, in particular with the Consumer Mediation Commission or with existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in case of dispute. The names, contact details, and email address of the mediator are available on our site. In accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent resolution by extrajudicial means of disputes online between consumers and professionals from the European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/.

Article 24 - Applicable Law

These general conditions are subject to the application of French law. The competent court is the judicial tribunal. This is the case for the substantive rules as well as the rules of form. In case of dispute or claim, the buyer will primarily contact the seller to obtain an amicable solution.

Article 25 - Protection of Personal Data

Data Collected

The personal data collected on this site are as follows:

  • account opening: during the creation of the user’s account, their first name; last name; email address; phone number; Name, email of the recipient when purchasing a gift card
  • connection: when connecting to the website, the site registers, in particular, their name, first name, connection, use, location, and payment data;
  • profile: the use of the services provided on the website allows to fill out a profile, which may include an address and a phone number;
  • payment: as part of the payment of the products and services offered on the website, it records financial data relating to the user’s bank account or credit card;
  • communication: when the website is used to communicate with other members, the data concerning the user’s communications are temporarily stored;
  • cookies: cookies are used, as part of the use of the site. The user has the possibility to disable cookies from their browser settings.

Use of Personal Data

The personal data collected from users is intended for the provision of the website’s services, their improvement and maintaining a secure environment. More specifically, the uses are as follows:

  • access and use of the website by the user;
  • management of the operation and optimization of the website;
  • organization of the conditions of use of Payment Services;
  • verification, identification, and authentication of data transmitted by the user;
  • offering the user the possibility to communicate with other users of the website;
  • implementation of user support;
  • personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences;
  • prevention and detection of frauds, malware (malicious software), and management of security incidents;
  • management of possible disputes with users;
  • sending of commercial and advertising information, according to the preferences of the user.

Sharing Personal Data with Third Parties

Personal data may be shared with third-party companies, in the following cases:

  • when the user uses payment services, for the implementation of these services, the website is in relation with third-party banking and financial companies with which it has contracts;
  • when the user publishes, in the free comment areas of the website, information accessible to the public;
  • when the user authorizes a third-party website to access their data;
  • when the website uses service providers to provide user assistance, advertising, and payment services. These providers have limited access to the user’s data, within the framework of the performance of these services, and have a contractual obligation to use them in compliance with the provisions of the regulation applicable to the protection of personal data;
  • if the law requires it, the website can perform the transmission of data to respond to claims against the website and comply with administrative and judicial procedures;
  • if the website is involved in a merger, acquisition, asset sale, or insolvency procedure, it may be required to sell or share all or part of its assets, including personal data. In this case, users would be informed before personal data is transferred to a third party.

Security and Confidentiality

The website implements organizational, technical, software, and physical digital security measures to protect personal data against alteration, destruction, and unauthorized access. However, it is to be noted that the internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the internet.

Implementation of User Rights

In application of the regulation applicable to personal data, users have the following rights, which they can exercise by making their request at the following address: validamero@gmail.com. the right of access: they can exercise their right of access, to know the personal data concerning them. In this case, before the implementation of this right, the website may request a proof of the user’s identity to verify its accuracy. the right to rectification: if the personal data held by the website are inaccurate, they can request the update of the information. the right to data deletion: users can request the deletion of their personal data, in accordance with applicable laws on data protection. the right to restrict processing: users can request the website to limit the processing of personal data in accordance with the assumptions provided by the GDPR. the right to object to data processing: users can oppose the processing of their data in accordance with the assumptions provided by the GDPR. the right to data portability: they can claim that the website gives them back the personal data provided to them to transmit them to a new website.

Evolution of this Clause

The website reserves the right to make any modifications to this clause related to the protection of personal data at any time. If a modification is made to this clause of protection of personal data, the website undertakes to publish the new version on its site. The website will also inform users of the modification by email, within a minimum period of 15 days before the date of effect. If the user does not agree with the terms of the new wording of the personal data protection clause, they have the option to delete their account.